We take the protection of your personal data seriously. The following information explains how we process personal data when you use our website in accordance with the General Data Protection Regulation (GDPR).

General Information

Personal data means any information relating to an identified or identifiable natural person within the meaning of Article 4(1) of Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR). This includes, for example, your name, address, email address and information about your use of our website.

We process personal data only to the extent necessary to provide a functional website and the content and services we offer. Processing takes place on the basis of the applicable data protection regulations, in particular the GDPR.

Personal data is processed where you have given your consent pursuant to Article 6(1)(a) GDPR or where processing is permitted on another legal basis, in particular Article 6(1)(b) to (f) GDPR.

Personal data will be deleted or restricted when the purpose for which it was stored no longer applies, unless statutory retention requirements or the performance of a contract require further storage.

Controller

Kronen Hotel GmbH
Kronenstraße 48
70174 Stuttgart
Germany

VAT ID No.: DE147816030
Commercial Register: Stuttgart Local Court, HRB 1783
Managing Director: Anton Berger

Kronenhotel Stuttgart
Kronenstraße 48
D-70174 Stuttgart
Germany

Tel.: +49 711 2251-0
Fax: +49 711 2251-404
Email: info@kronenhotel-stuttgart.de
Website: www.kronenhotel-stuttgart.de

Data Protection Officer

You can contact our Data Protection Officer by writing to our postal address and adding “Data Protection Officer” to the address.

Your Rights

You have the following rights regarding your personal data:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to object to processing
Right to data portability

You also have the right to lodge a complaint with a competent data protection supervisory authority regarding the processing of your personal data.

Website & Server Log Files

When you visit our website without registering or otherwise providing information, we collect only the data that your browser automatically transmits to our server.

This may include:

IP address
Date and time of the request
Time zone difference from GMT
Requested website content
HTTP status
Amount of data transferred
Referring website
Web browser
Operating system
Browser language and version

This data is required to display our website and to ensure its stability and security. The data may also be stored temporarily in server log files. It is not combined with other personal data and is not evaluated for marketing purposes.

The legal basis for this processing is Article 6(1)(f) GDPR. Our legitimate interest lies in the secure and technically reliable operation of our website.

Data required solely for providing the website is deleted when the respective session has ended, subject to applicable technical and statutory retention requirements.

Our website uses cookies. Cookies are small text files stored on your device. They cannot execute programs or transmit viruses to your device.

Transient cookies are automatically deleted when you close your browser. These include session cookies that enable individual requests to be assigned to the same browser session.

Persistent cookies remain on your device for a specified period and can be deleted through your browser settings.

Cookies may be used to provide technically necessary website functions and, where applicable, to improve the quality and usability of our website.

You can configure your browser to restrict or prevent the use of cookies. Please note that disabling certain cookies may affect the functionality of the website.

Additional Functions & Services

In addition to the informational use of our website, we offer various services for which additional personal data may be required.

Where necessary, we use carefully selected external service providers to process data. These service providers are bound by applicable data protection requirements and contractual obligations.

Where personal data is transferred to other recipients or processed outside the European Economic Area, additional information will be provided where required.

Contact & Enquiries

If you contact us through a contact form or by email, the personal data you provide will be processed for the purpose of handling your enquiry.

Depending on your enquiry, this may include:

Name and surname
Email address
Postal address
Telephone number
Company name and address, where applicable
Reservation requests and special arrangements
Preferred room category
Type of event and number of participants, where applicable
IP address and date and time of submission, where technically recorded

The legal basis for processing enquiries is Article 6(1)(f) GDPR. Where your enquiry relates to the conclusion or performance of a contract, Article 6(1)(b) GDPR also applies.

Personal data collected in connection with a reservation is processed for the purpose of handling the reservation and performing the accommodation contract.

Access to personal data is limited to authorised persons who require the information for the relevant purpose.

Data will be deleted when it is no longer required for the purpose for which it was collected, unless statutory retention obligations require further storage.

Online Reservations / SIHOT

We use services provided by GUBSE AG (SIHOT) for our online booking system. The booking interface enables guests to make direct online reservations.

The type and scope of personal data collected depend on the information entered into the respective booking form.

Personal data is processed for the purpose of creating, managing and completing your reservation and for the performance of the accommodation contract and your hotel stay.

The legal basis for this processing is Article 6(1)(b) GDPR.

GUBSE AG
Bahnhofstraße 26–28
66578 Schiffweiler
Germany

Phone: +49 6821 9646-100
Email: support@sihot.com
Website: www.sihot.com